Today, mobile workforces stay connected in and out of the office and use their devices for work and personal purposes. The ultimate goal of a remote working strategy is to increase productivity and reduce costs; indeed, studies by Best Buy, Dow Chemical and many others have proven that teleworkers are 35-40% more productive than their in-office counterparts.
The drafting and implementation of an organization-wide workplace strategy will ensure that end users at all levels of the organization will enjoy a positive experience. The following are five best practices that effectively boost remote workers’ productivity:
1. Maximize Employee Participation
Maximizing employee participation is the first step to maximizing employee productivity. Not all employees benefit equally from remote working; however, without a critical mass of users, the benefits will be limited. IT teams should not restrict solutions, such as mobile workplaces, to only those who “seem” to need it. Remote working allows employees to respond to colleagues and customers faster, therefore IT teams and managers should not deter employees from working anywhere and anytime.
2. Ensure Employees Have the Productivity Tools they Require
Employees should be encouraged to use a wide range of productivity tools which do not pose network security risks. However, if IT teams are uncertain how to handle such employee requests, they generally allow employees to use these tools without providing adequate security, or block the use of the tools entirely. Regardless of the circumstances, IT teams should circumvented security risks by deploying security solutions that allow employees to utilize tools without compromising the network security.
3. Free Use of Personal Apps and Services
Whether the device is personally owned or provided by the company, employees should be able to use their personal apps and services. Blocking an employee from storing their personal information with a cloud service provider is significantly different from ensuring corporate data does not end up in the public cloud. IT teams should focus on controlling data rather than controlling devices.
4. Offer Self-Service Support for Everyday Activities
There is a common notion that mobile devices will result in an increase in support costs – however this is a misconception. Conversely, if the IT teams provide a self-service capability, particularly for routine activities, it usually results in decreased in support costs. IT teams should stop short of supporting personal apps and services, but should invariably offer to assist with supporting business apps.
5. Support Wide Range of Devices
For the mobile workplace program to be widely adopted, the program should support a wide range of devices. Though challenges may arise, such as Android’s variability regarding support for on-device encryption and other enterprise-level security and management controls, the overall benefit is net positive.
The Future of Remote Working
The current trend towards remote working is expected to become even more prevalent in the future. With the right practices and controls in place, employee productivity can be maximized, without putting the security of the network at risk.
If you would like to learn about the advantages and limitations of mobile workplaces, and find out how to develop a strategy for mobile workplaces with the help of VPNs, please download our free eBook “Home Offices Made Easy”.
Author: Hazel Farrugia
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