More and more, “work” is being defined as something people do, rather than the place people go. Today’s organizations are shifting away from the usual nine-to-five workday, and progressing towards the trend of remote working (also called telecommuting). Remote working enables organizations to gain a competitive advantage from higher productivity, better work-life balance and decreased costs.
However, IT teams frequently face several problems related to mobile workplace deployments. The most common pitfalls are:
1. Ignoring Common Threats
Security risks posed by malware have been on the top agenda of many security teams; however, a more frequent threat nowadays is mobile phishing. Phishing occurs when identity thieves collect user information such as name and password, Social Security number, date of birth, ATM PIN or credit card information, for use in committing fraud or other illegalities. Since it is more difficult to identify fake URLs on a mobile device, it is more likely that remote workers will succumb to a phishing scam, than their in-office counterparts.
2. Taking a One-Size Fits All Approach
Managing mobile device security is more limited, and normally exerts a level of inconvenience for users. For instance, mobile virtualization can allow users to work remotely without any data on their devices; however this may be overkill for the employee who simply wants access to corporate email.
3. Failing to Educate Users
As more organizations adopt the mobile workplace strategy, managing the employees who use mobile technology has become more arduous. IT teams should educate employees to participate in keeping corporate data secure.
4. Assuming Users will Follow Security Policies
The organization should draft, write and implement comprehensive and reasonable security policies to efficiently manage and protect information. IT teams should focus on protecting the company's highly-sensitive information assets, rather than the devices used by remote workers themselves. IT teams must also educate users on why it is important for them to follow the policies put in place.
For any business which has implemented a remote workforce strategy, or those wishing to deploy such a strategy, it is important that IT teams overcome these problems in order to protect the company’s resources.
If you would like to learn more about mobile workplaces, and find out which security issues need to be addressed, you can download our free eBook “How VPNs Help Providing Secure Mobile Workplaces”.
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